Scale and Improve Customer eXperience with the Most Accurate Enterprise Grade AI Platform

Smart, accurate, scalable AI support from the first response to the final resolution, in one complete and innovative platform.

About Us

Our Mission

At DeepCX.ai, our mission is to revolutionize customer service by leveraging disrptive cutting-edge AI technology to deliver unparalleled Customer eXperiences. We strive to empower businesses with intelligent solutions that are both scalable and secure.

Our Vision

We envision a world where every customer interaction is seamless, personalized, and efficient. By continuously innovating and integrating the latest advancements in AI, we aim to set new standards in customer service excellence.

The Most Accurate, Customer-Centric AI Platform to Power Your Customer Service

Enhanced CX

Provide instant and accurate responses to your customers, ensuring their needs are met efficiently.

Scalable

Our platform grows with your customers' needs, handling increasing volumes without ever compromising performance.

Secure

Join the growing list of enterprises that trust our robust security measures to safeguard their data and ensure uninterrupted service. We strictly adhere to all data privacy standards and regulations, including SOC 2, GDPR, CCPA, and HIPAA.

Easy Integration

Seamlessly integrate DeepCX.ai with your existing systems and workflows for a smooth transition.

Fast Deployment

Get up and running quickly with our streamlined onboarding process and dedicated support.

Innovative AI Technology

Leverage cutting-edge AI to deliver personalized and intelligent customer interactions.

We Will Answer Your Customers’ Questions Better Than Anyone Else - Guaranteed!

Onboard your data and experience our platform's unparalleled accuracy. Test it for 30 days and measure how effectively it answers every question covered by your data. If you find a more accurate solution, we’ll pay for your first year of service.

Use Cases

Omie CRM/ERP Integration

Enhancing customer service for Brazil's largest CRM/ERP SaaS platform for SMBs

Curacao Department Stores

AI Chat Assistant embedded in Curacao POS systems to streamline in-store customer interactions, increase sales, and improve service efficiency.

HR Solutions with Naomi

Enhancing HR customer service by providing friendly, empathic support to associates, anonymously - strengthening trust and streamlining HR operations.

What Our Clients Say

"You nailed it! The creativity, and relentless commitment to excellence of DeepCX.ai helped us reach levels of accuracy and productivity I did not dare to expect."

Marcelo Lombardo
CEO, Omie

"Hard to believe that the small development team of DeepCX.ai has managed to so overwhelmingly beat the accuracy and performance of the platforms we evaluated, from much larger players."

Mike Azarkman
CTO, Curacao Department Stores

"Our customer satisfaction scores have skyrocketed since implementing DeepCX.ai. Highly recommend!"

Eric Baruch
Head of Customer Success, Pacific True Software

"Based on testing it at http://clarencewooten.com - I can confirm. DeepCX platform is the real deal! 💡"

Clarence Wooten
Director, Entrepreneur in Residence, Google X

Technology Partners

OpenAI

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Amazon Bedrock

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Google GenAI

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DeepSeek

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Groq

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OpenSearch

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Resources

The Lost Art of Test-Driving Technology
The Lost Art of Test-Driving Technology
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Your FAQ Page is Costing You Customers
Your FAQ Page is Costing You Customers
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Steve Jobs’ Secret to Great CX: Can You Guess?
Steve Jobs’ Secret to Great CX: Can You Guess?
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InstantAIguru - The Founder’s Dilemma: Prioritizing Tech Excellence or Polished Marketing?
InstantAIguru - The Founder’s Dilemma: Prioritizing Tech Excellence or Polished Marketing?
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AI Ethics and Trust
AI Ethics and Trust
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AI Expectation Management: Why Artificial Intelligence Needs a Human Touch
AI Expectation Management: Why Artificial Intelligence Needs a Human Touch
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Mastering Customer Experience in the 'Now Please' Era
Mastering Customer Experience in the 'Now Please' Era
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From Chaos to Clarity: Revolutionizing Customer Service with AI
From Chaos to Clarity: Revolutionizing Customer Service with AI
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Hallucinations, The Non-Deterministic Nature of Generative AI, and How to Create a Semi-Deterministic, Mission-Critical AI Assistant
Hallucinations, The Non-Deterministic Nature of Generative AI, and How to Create a Semi-Deterministic, Mission-Critical AI Assistant
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Not All AI Chat Assistants Are Created Equal!
Not All AI Chat Assistants Are Created Equal!
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Price Busters
Price Busters
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RAG, Embeddings, Semantic Indexing, Vector DB - What the Heck Does It All Mean?
RAG, Embeddings, Semantic Indexing, Vector DB - What the Heck Does It All Mean?
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The Art of Differentiation
The Art of Differentiation
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The Good, the Bad, and the Ugly of AI Chat Assistants
The Good, the Bad, and the Ugly of AI Chat Assistants
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Unlocking Business Potential: Personalizing AI Assistants for SMB Success
Unlocking Business Potential: Personalizing AI Assistants for SMB Success
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Welcoming 2025
Welcoming 2025
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