Scale and Improve Customer eXperience with the Most Accurate Enterprise Grade AI Platform

Smart, accurate, scalable AI support from the first response to the final resolution, in one complete and innovative platform.

About Us

Our Mission

At deepCX.ai, our mission is to revolutionize customer service by leveraging disrptive cutting-edge AI technology to deliver unparalleled Customer eXperiences. We strive to empower businesses with intelligent solutions that are both scalable and secure.

Our Vision

We envision a world where every customer interaction is seamless, personalized, and efficient. By continuously innovating and integrating the latest advancements in AI, we aim to set new standards in customer service excellence.

The Most Accurate, Customer-Centric AI Platform to Power Your Customer Service

Enhanced CX

Provide instant and accurate responses to your customers, ensuring their needs are met efficiently.

Scalable

Our platform grows with your customers' needs, handling increasing volumes without ever compromising performance.

Secure

Join the growing list of enterprises that trust our robust security measures to safeguard their data and ensure uninterrupted service. We strictly adhere to all data privacy standards and regulations, including SOC 2, GDPR, CCPA, and HIPAA.

Easy Integration

Seamlessly integrate deepCX.ai with your existing systems and workflows for a smooth transition.

Fast Deployment

Get up and running quickly with our streamlined onboarding process and dedicated support.

Innovative AI Technology

Leverage cutting-edge AI to deliver personalized and intelligent customer interactions.

We Will Answer Your Customers’ Questions Better Than Anyone Else - Guaranteed!

Onboard your data and experience our platform's unparalleled accuracy. Test it for 30 days and measure how effectively it answers every question covered by your data. If you find a more accurate solution, we’ll pay for your first year of service.

Use Cases

Omie CRM/ERP Integration

Enhancing customer service for Brazil's largest CRM/ERP SaaS platform for SMBs

Curacao Department Stores

AI Chat Assistant embedded in Curacao POS systems to streamline in-store customer interactions, increase sales, and improve service efficiency.

HR Solutions with Naomi

Enhancing HR customer service by providing friendly, empathic support to associates, anonymously - strengthening trust and streamlining HR operations.

What Our Clients Say

Technology Partners

OpenAI

OpenAI Logo

Amazon Bedrock

Amazon Bedrock Logo

Google GenAI

Google GenAI Logo

DeepSeek

DeepSeek Logo

Groq

Groq Logo

OpenSearch

OpenSearch Logo

OpenAI

OpenAI Logo

Amazon Bedrock

Amazon Bedrock Logo

Google GenAI

Google GenAI Logo

DeepSeek

DeepSeek Logo

Groq

Groq Logo

OpenSearch

OpenSearch Logo

Latest Blogs

Reflecting on 2025: Innovation, Growth, and Gratitude

Reflecting on 2025: Innovation, Growth, and Gratitude

Published: December 18, 2025
Updated: February 9, 2026

Read Article
AI Chat Best Practices — Build Assistants Users Actually Trust (and Enjoy Using)

AI Chat Best Practices — Build Assistants Users Actually Trust (and Enjoy Using)

Published: November 11, 2025
Updated: February 9, 2026

Read Article
Why You Should Own Your Phone Numbers (And How to Keep Them)

Why You Should Own Your Phone Numbers (And How to Keep Them)

Published: October 27, 2025
Updated: February 9, 2026

Read Article
How JSFE Brings Trusted Workflow Control to Agentic AI

How JSFE Brings Trusted Workflow Control to Agentic AI

Published: September 24, 2025
Updated: February 9, 2026

Read Article
How to STOP Losing Customers to Slow Replies

How to STOP Losing Customers to Slow Replies

Published: September 17, 2025
Updated: February 9, 2026

Read Article
Yes! Agentic AI can be Hallucination-Proof. Here’s how.

Yes! Agentic AI can be Hallucination-Proof. Here’s how.

Published: September 15, 2025
Updated: February 9, 2026

Read Article
Who Can You Trust?

Who Can You Trust?

Published: August 26, 2025
Updated: February 9, 2026

Read Article
How Curiosity Sparked a Revolution in AI Support

How Curiosity Sparked a Revolution in AI Support

Published: July 25, 2025
Updated: February 9, 2026

Read Article
What It Really Takes to Democratize AI

What It Really Takes to Democratize AI

Published: July 7, 2025
Updated: February 9, 2026

Read Article
From Voice to Value

From Voice to Value

Published: June 23, 2025
Updated: February 9, 2026

Read Article
Omnichannel Revisited

Omnichannel Revisited

Published: June 9, 2025
Updated: February 9, 2026

Read Article
Do AI Assistants Really Need Tools?

Do AI Assistants Really Need Tools?

Published: May 21, 2025
Updated: February 9, 2026

Read Article
Prompt Engineering Demystified

Prompt Engineering Demystified

Published: May 6, 2025
Updated: February 9, 2026

Read Article
The Forgotten Engine Behind Enduring Success

The Forgotten Engine Behind Enduring Success

Published: April 23, 2025
Updated: February 9, 2026

Read Article
Theme it, Simulate it, Share it

Theme it, Simulate it, Share it

Published: April 16, 2025
Updated: February 9, 2026

Read Article
Building What Matters: Progress That Speaks for Itself

Building What Matters: Progress That Speaks for Itself

Published: April 9, 2025
Updated: February 9, 2026

Read Article
The Founder's Dilemma Part 3 – AI Onboarding That Just Works

The Founder's Dilemma Part 3 – AI Onboarding That Just Works

Published: March 11, 2025
Updated: February 9, 2026

Read Article
The Founder’s Dilemma Part 2 – AI Onboarding, Simplified

The Founder’s Dilemma Part 2 – AI Onboarding, Simplified

Published: March 4, 2025
Updated: February 9, 2026

Read Article
Mastering Omnichannel Customer Support

Mastering Omnichannel Customer Support

Published: February 24, 2025
Updated: February 9, 2026

Read Article
Your FAQ Page is Costing You Customers!

Your FAQ Page is Costing You Customers!

Published: February 10, 2025
Updated: February 9, 2026

Read Article
Steve Jobs’ Secret to Great CX: Can You Guess?

Steve Jobs’ Secret to Great CX: Can You Guess?

Published: February 3, 2025
Updated: February 9, 2026

Read Article
The Founder’s Dilemma: Prioritizing Tech Excellence or Polished Marketing?

The Founder’s Dilemma: Prioritizing Tech Excellence or Polished Marketing?

Published: January 27, 2025
Updated: February 9, 2026

Read Article
From Chaos to Clarity: Revolutionizing Customer Service with AI

From Chaos to Clarity: Revolutionizing Customer Service with AI

Published: January 20, 2025
Updated: February 9, 2026

Read Article
The Lost Art of Test-Driving Technology

The Lost Art of Test-Driving Technology

Published: January 13, 2025
Updated: February 9, 2026

Read Article
The Art of Differentiation: Winning in a Saturated Market

The Art of Differentiation: Winning in a Saturated Market

Published: January 6, 2025
Updated: February 9, 2026

Read Article
Welcoming 2025: Growth and Substance Over Hype

Welcoming 2025: Growth and Substance Over Hype

Published: January 2, 2025
Updated: February 9, 2026

Read Article
Price Busters: The Overarching Impact of Disruptive Technologies on Prices and Accessibility

Price Busters: The Overarching Impact of Disruptive Technologies on Prices and Accessibility

Published: December 30, 2024
Updated: February 9, 2026

Read Article
AI Ethics and Trust

AI Ethics and Trust

Published: December 23, 2024
Updated: February 9, 2026

Read Article
Mastering Customer Experience in the 'Now Please' Era

Mastering Customer Experience in the 'Now Please' Era

Published: December 16, 2024
Updated: February 9, 2026

Read Article
Not All AI Chat Assistants Are Created Equal!

Not All AI Chat Assistants Are Created Equal!

Published: December 8, 2024
Updated: February 9, 2026

Read Article
The Good, the Bad, and the Ugly of AI Chat Assistants

The Good, the Bad, and the Ugly of AI Chat Assistants

Published: December 2, 2024
Updated: February 9, 2026

Read Article
Unlocking Business Potential: Personalizing AI Assistants for SMB Success

Unlocking Business Potential: Personalizing AI Assistants for SMB Success

Published: November 25, 2024
Updated: February 9, 2026

Read Article
AI Expectation Management: Why Artificial Intelligence Needs a Human Touch

AI Expectation Management: Why Artificial Intelligence Needs a Human Touch

Published: November 18, 2024
Updated: February 9, 2026

Read Article
Hallucinations, The Non-Deterministic Nature of Generative AI

Hallucinations, The Non-Deterministic Nature of Generative AI

Published: November 17, 2024
Updated: February 9, 2026

Read Article
RAG, Embeddings, Semantic Indexing, Vector DB - What the Heck Does It All Mean?

RAG, Embeddings, Semantic Indexing, Vector DB - What the Heck Does It All Mean?

Published: November 11, 2024
Updated: February 9, 2026

Read Article